Returns & Refund Policy

Effective Date: January 01, 2026

Eligibility for Returns

Returns are accepted within 7 days of delivery, subject to the following conditions:

• The product must be unused.
• The original packaging must be intact.
• Due to hygiene considerations, opened or used skincare products are not eligible for return.

Refund Process

• Once the returned product is received and inspected, the refund will be processed.
• Refunds will be issued to the original payment method within 5–7 business days.

Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with supporting images.

Contact Us

For any return or refund-related queries, please contact us:

Email: care@dawnndusk.com
Phone: +91 80503 48417